About

3 Point LLC

At 3 Point we specialize in working with B2B software companies facing the operational challenges that come with rapid growth. We have the practical experience and knowledge to help build, transform and fine tune a customer success framework that will scale with your business, reduce churn, increase customer adoption and drive revenue growth and expansion.

John Wood, PMP, Founder and Managing Director of 3 Point LLC.

Hi I’m John Wood, a strategic project manager with a passion for operational excellence. I have practical experience building and empowering customer facing operation teams within B2B software companies servicing Fortune 100 and 500 companies. Before starting 3 Point, I was a Sr. Project Manager and Customer Success leader at a successful B2B software startup servicing the financial services industry. My role was leading and developing the customer on-boarding strategy, operational models and customer facing teams. The business grew to over $40m in annual recurring revenue at the time of acquisition.

When I’m not working, I’m spending time with my family, skiing, mountain biking or flying vintage aircraft.

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