Month: September 2019

Company culture: When team building goes wrong!

When trying to build a cohesive company culture, you should first understand your employee priorities and motivations before you begin the team-building process.

Beyond the Acquisition | Customer Success Podcast | Episode 2

Victoria Nichol Director of Customer Success at Predictive Index I sat down with Victoria Nichol, Victoria is an experienced customer centric leader in b2b Software and is currently the Director of Customer Success at Predictive Index. In this episode, Victoria shares with us how leaders can build better Customer Success teams and culture. Predictive Index… Read more »

Beyond the Acquisition | Customer Success Podcast | Episode 1

Emmanuelle Skala SVP of Customer Success at Toast Beyond the Acquisition our Customer Success Podcast is now live! In this episode with Emmanuelle Skala, SVP of Customer Success at Toast we learn how using the customer at “True North” has allowed Toast to thrive. Toast is the leading cloud based Restaurant Management System and is ranked… Read more »

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